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Find answers about TradingView setup, your reviews and your account.
Frequently Asked Questions
Choose a question below.
ChartMentor reads your declared trade plan together with the visible TradingView chart and your saved playbook. The mentor separates observed facts, questions, rule conflicts, and your final decision. It pressure-tests your thesis without choosing long or short for you.
Make sure your chart is fully loaded and zoomed to show the relevant price action clearly. Keep your preferred indicators active, close any broker panels or popups covering the chart, and avoid clutter from too many overlapping overlays. ChartMentor can receive symbol and timeframe context from TradingView, but the visible structure on screen still matters. See our TradingView Setup Guide for full details.
A Long or Short Position box, or a manually entered plan, starts the review. If the position is already open, say so explicitly; ChartMentor will review the active trade context rather than assume that a visible drawing represents a filled order.
Yes. The AI reads visible custom and community-built indicators as chart context. Indicator-generated BUY/SELL labels or Entry/SL/TP overlays are treated as context unless you explicitly explain how they fit your plan.
Treat your custom prompt like a reusable playbook. Describe your strategy, the market conditions you want, the confirmations you require, the setups you want to avoid, and how you want the output structured. All plans can save a custom prompt, and the Account page onboarding video plus prompt templates are the fastest way to get started.
Yes. Ask naturally in chat. ChartMentor combines current price and event data with cited research, then leads with the current bullish, bearish, or mixed bias, the strongest drivers, the opposing risk, and the next catalyst. There is no separate fundamental-analysis button.
Free includes one lifetime plan review with no card required. Eligible users can start seven days of Pro for $1 today; it then renews at $39.99/month unless canceled. Pro includes ChartMentor Infinite for mentor chat and plan reviews, current market context and research, outcome history, and priority support.
Pro is the full mentor workflow for active traders. Eligible accounts pay $1 today for seven days, then $39.99/month unless canceled. It includes ChartMentor Infinite for mentor chat and plan reviews, current fundamental briefs when requested, reusable playbook rules, recurring-mistake memory, outcome history, and priority support.
ChartMentor uses a curated set of AI models and routing paths managed from the backend. End users do not currently choose the model from the Account page. Available model routes can change over time as ChartMentor optimizes for quality, reliability, and speed.
Chart screenshots and review data are handled as described in our Privacy Policy and transmitted over encrypted connections. Saved reviews and mentor memory are account-scoped. We do not sell your personal data.
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